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Frequently Asked Questions


HOW LONG WILL MY PROJECT TAKE?

A few critical factors influence how long it will take to complete your project. First and foremost, how ready are you to proceed?
In other words, do you have all the details ready for us so we can begin work? Second, how available are you for providing prompt feedback?
We sometimes find that this is where projects get hung up so you'll want to schedule time for reviewing and providing feedback when 
we send you drafts. Finally, have you included everyone who needs to be a part of the decision-making process from the beginning? Doing so 
helps prevent 'do overs' when new opinions come to the table after-the-fact. If all of these things are a 'go' and we can move your project along smoothly, you can expect a timely completion. A specific timeline will be outlined once we know the scope of your project.

WILL I OWN MY ARTWORK?

Yes! We release all rights to artwork created (with the exception of use in our portfolio) once final payment has been received.

CAN I MANAGE MY OWN WEBSITE?

Absolutely! We work with clients to provide sites that we manage, as well as those that can be managed by you or other 
members of your organization. Talk with us about your project needs so we can build a site that is just right for you.

WHAT IF MY BUSINESS IS OUTSIDE YOUR LOCAL AREA?

No problem. We work with clients both locally and nationally. If you are outside of the Eugene/Springfield area, please contact us
so we can discuss the best communication methods for your project.

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

We accept payment in the form of cash, check and major credit cards.

WHEN IS PAYMENT DUE?

Depending on the scope of the project, we will ask for either payment in full or a deposit (generally 50% of the project total) in order
to begin work. If a deposit is collected, the balance will be due 30 days after work begins or upon project completion, whichever comes first.
Please contact us to discuss the details of your project and payment requirements.
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110 East 14th Avenue, Eugene, Oregon 97401 | Phone: (541) 683-3064 | Fax: (541) 255-4970 | site map